Shipping & Returns

Shipping:

  • USPS - shipping rates vary depending on the weight
  • Delivery Option is a $2.50 fee, for locals only.
  • Orders are processed and shipped out within 7 business days. (dough bowls are made to order and may take up to 2 weeks, preorder items may be longer)
  • Free pickup from Elsie, NE is available. Please use comments in checkout or message me with details. Need at least 24hr notice to ensure I will be around.

Returns:

  • Returns are only eligible for store credit
  • Candles must be unburned. If there are any issues with your items, it must be reported within 15 days of receiving the item.
  • Personalized items are not eligible for return. (ex. dough bowls)
  • Shipping charges are the customer’s responsibility (both original and returns)

Behind Y3 Candle Co.

Y3 Candle Co. is a small business located in southwest Nebraska, our company started in 2020 and was first known as Rustic Creek Designs. Y3 Candle Co. is run by Farm Wife/Christian Mom, Amanda (Mandy) Osler. All of our products are handmade/poured with 100% American-grown soybean wax. We wanted to bring a more sustainable, clean, and renewable way to enjoy the popular scents in candles and melts. We strive on being your go to for these products while keeping great customer service and reasonable prices.

Y3 is our family brand and means a lot to us, we chose this name as Faith and Family are our top values. We hope we can bring some of this joy & value to our customers as well.

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